Shipping Policy
A Little Note From Our Team
Legal pages can sometimes sound a little formal, but please know that there are real, caring people behind Fluxe & Co.
Our goal is to be the friendliest and most helpful customer care team possible. If something has gone wrong, you are worried about your order, or you simply need a little help, please contact us before becoming discouraged.
We will always listen carefully, treat you with kindness, and do everything reasonably possible to find a fair solution and put a smile back on your face.
Last updated: June 2026
Thank you for shopping with Fluxe & Co.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended.
Shipping Time
We currently ship exclusively within the United States.
Estimated delivery time is 7–10 business days.
Please note that delivery times are estimates and are not guaranteed.
Shipping Delays
Fluxe & Co is not responsible for shipping delays caused by carriers, weather events, customs inspections, natural disasters, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, we cannot guarantee replacement or reimbursement once the order has been shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 30 days of the estimated delivery date at hello@fluxe-and-co.com. We will work with the carrier to investigate the issue and determine an appropriate resolution.
Contact
Fluxe & Co
Digital Edamon Ltd
10 Coldbath Square
London, EC1R 5HL
United Kingdom
Company No. 10704666
Email: hello@fluxe-and-co.com
Still Have a Question or Concern?
Please don’t worry or feel that you have to figure everything out alone. Policies are here to keep things clear and fair, but every customer and every situation matters to us.
Rita or a member of our friendly customer care team will personally review your situation and do their very best to help. We’re here to listen, help, and hopefully put a smile back on your face.
With care, the Fluxe & Co Customer Care Team ♡
